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Published:
March 11, 2018
Category:
Ideas / Technology
Client:
Oceanthemes

About

A premier brand that added value to hospitality industry, Swiss Hotels Group offers hotels of the modern design and most elegant amenities. It was born in 1980 with just a few hotels to be subsequently a distinctive eminent hotels chain with luxurious hotels in 17 countries, across five contents.

It is an International Services Center located in Ras Al Khaima, UAE. Its position gives it the credit to step into the plate and offer distinctive services of its kind that makes it a global company. Known as the most efficient and innovative entity of its industry, Swiss Hotels Group is committed to the values they placed and announced to reflect an ideal model for competitors to follow.

To accomplish those standards, they needed to establish a professional way of communication with advanced tools and features to reach the highest level of productivity and support customers effectively.

They used Gmail Service for the high deliverability and strict security measures.

“I cannot give you the formula for success, but I can give you the formula for failure.
It is: Try to please everybody.”
– Herbert Bayard Swope

Obstacles They Faced

The cost of Gmail caused the IT team of Swiss Group to look for an alternative service provider that offers the same privileges for a lower cost. At the same time, they sought to find dedicated support to easily reach when having a technical issue.

They selected WorldPosta because it simply combines the features granted by the big names and with the more affordable solutions.

With WorldPosta, Swiss Hotel Group could save big on the service fees and, further, get massive email quota for each user. Likewise, they found the dedicated qualified support team available 24/07. For the security measures, they gained multi-layer firewall and virus protection, in addition to armored anti-spam system that safeguarded their mailboxes with multi-layer filtration.

 

What They Achieved with WorldPosta

As WorldPosta afforded Swiss Group a professional, cost-efficient solution, Swiss Group could an increased ROI. It is an essentially integral part of a profitable investment. Further, they could obtain a dedicated account manager that was available with them to help on any issue that may arise, which significantly kept them away from any critical problem that negatively affects productivity and the way they communicate with customers.

Moreover, with the strict security measures they could safeguard mailbox from being penetrated by malicious messages that threaten directly database and apps.

It is needless to say being penetrated by any malicious practices would certainly mean a disaster for an elite entity of its industry like Swiss Group. That is, while they depend on WorldPosta in a critical service, that simply means the professional commitment displayed by WorldPosta.